HOTLINE: 8251 1235 | 157 / Lot 15 Greenwith Rd, Golden Grove 5125

About Us

Hedgegrove Boarding Kennels and Cattery started boarding animals in 1985 
so pet owners could go on holidays and leave their cats and dogs some where 
safe and comfortable until they returned.

Our boarding kennels and cattery is one of only a few kennels situated in the immediate metropolitan area, as most kennels are situated further out due to council restrictions.

It is situated in a rural setting with gum trees to the rear of the property and 
an oval belonging to Pegasus Pony Club to the side making life for the dogs
 more appealing during their stay.

MISSION STATEMENT

We are committed to providing highest level of compassionate, ethical and quality care to all pets under our control. We strive to understand and exceed our clients and their pets’ needs, expectations and to provide consistent service with honesty and integrity.

OUR AIM

To provide a

Hours and fees

HOURS

We are open 7 days per week during the off peak periods

Peak periods will see some days closed, please ask the staff when booking for stay over a peak period (Long weekends, school holidays, Easter & Christmas)

Opening Times

Monday to Friday 8.30am-10.30am and 2pm to 4.00pm

Saturday 8.30am – 10.30am

Sunday 2pm – 4.00pm

We recommend if you wish to view the kennels you do so before commencement of your booking as we prefer you say goodbye to your pets at reception when dropping off, as it makes for a smoother transition and is generally a lot better for your pets.

For the peace and comfort of our guests these hours are STRICTLY adhered to.

On Arrival

We ask that you drop your dog off between 8.30 - 10.30am to ensure they have suitable time to settle before the night. This will help enhance your dog’s stay as they will be more familiar with the environment. Please do not make a fuss over your dog when you leave as this may cause stress and upset your dog.

FEES

Fees are calculated on a daily rate.

You will be charged for the day of admittance regardless of drop off time

On the day of discharge if collection is BEFORE 10.30am you will not be charged for that day (comparative to a hotel).

If collection is AFTER 10.30am that day’s fee WILL be charged.

THE FOLLOWING PERTAIN TO OUR HOLIDAY PERIODS

Long Weekends

A minimum 4-day charge applies for long weekends.

A non refundable deposit is required for this period.

Christmas Holiday Period

A minimum 8-day charge applies for this period.

We are closed Christmas Day and New Years Day so we can focus on the animals in our care. Pease contact us for our Chistmas opening hours and times.

A  non refundable deposit is required for bookings over this time.

Easter Holiday Period

A minimum 5-day charge applies for the Easter holiday period.

We are closed over the Easter long weekend so we can focus on the animals in our care. Pease contact us for our Easter opening hours and times.

A non refundable deposit is required for this period.

Deposit

A non-refundable deposit is required over school holidays, Easter, Christmas and Long weekends. This will confirm your booking and avoid disappointment over these popular periods. Hedgegrove does not charge peak period or weekend rates to our guest.

Please refer to staff for all current charges, policies and procedures.