HOTLINE: 8251 1235 | 157 / Lot 15 Greenwith Rd, Golden Grove 5125

Pet Boarding in Adelaide - FAQ

Who are you governed by?

Hedgegrove is an approved boarding facility registered and fully licensed within the strict council guidelines.

Hedgegrove is a member of the PIAA and is routinely inspected annually by a practicing Veterianrain to ensure our facility is of the highest standard.

 

What do I need to bring?

 

How far ahead should I book?

During the high Season - Christmas, Easter, School & Public Holidays, it is a good idea to book 3-6 months in advance for pet boarding to avoid disappointment. Our bookings during these times have a minimum booking requirement

School Holidays minimum charge 3 days

Long Weekend minimum board charge is 4 days

Easter minimum charge is 5 days

Christmas minimum charge is 8 days

All bookings placed over the Easter and Christmas holidays will a nonrefundable deposit placed at the time of booking to confirm and secure your pets stay with us.

 

What time can we arrive / depart?

Arrival and Departure hours are:

Monday to Friday: 8.30am – 10.30am & 2pm – 4pm
Saturday: 8.30am – 10.30am
Sunday: 2pm – 4pm

If your departure is completed prior to 10.30am Monday to Saturday we do not charge you for that day.

What days are you not open?

January 2018 1st
January 2018 26th
March 2018 11th
March 2018 12th
March 2018 30th
March 2018 31st
April 2018 1st
April 2018 2nd
April 2018 25th
June 2018 10th
June 2018 11th
September 2018 30th
October 2018 1st
December 2018 24th
December 2018 25th
December 2018 26th
December 2018 27th
December 2018 31st

Can I tour the facilities?

We are happy and welcome tours of our facilities by appointment. Please contact us to book a time and one of our staff members will be happy to show you around and answer any questions you may have.
 

At Hedgegrove the stress levels of our guest are a main priority, we limit how many people come through our facility to keep the stress levels to a minimum. Many guest can become over excited when seeing, hearing or smelling new people.

We do not allow tours through the high seasons (Christmas, Long Weekends, Easter and School Holidays)