Who are you governed by?
Hedgegrove is an approved boarding facility registered and fully licensed within the strict council guidelines.
Hedgegrove is a member of the PIAA and is routinely inspected annually by a practicing Veterianrain to ensure our facility is of the highest standard.
What do I need to bring?
How far ahead should I book?
During the high Season - Christmas, Easter, School & Public Holidays, it is a good idea to book 3-6 months in advance for pet boarding to avoid disappointment. Our bookings during these times have a minimum booking requirement
School Holidays minimum charge 3 days
Long Weekend minimum board charge is 4 days
Easter minimum charge is 5 days
Christmas minimum charge is 8 days
All bookings placed over the Easter and Christmas holidays will a nonrefundable deposit placed at the time of booking to confirm and secure your pets stay with us.
What time can we arrive / depart?
Arrival and Departure hours are:
Monday to Friday: 8.30am – 10.30am & 2pm – 4pm
Saturday: 8.30am – 10.30am
Sunday: 2pm – 4pm
If your departure is completed prior to 10.30am Monday to Saturday we do not charge you for that day.
What days are you not open?
Can I tour the facilities?
We are happy and welcome tours of our facilities by appointment. Please contact us to book a time and one of our staff members will be happy to show you around and answer any questions you may have.
At Hedgegrove the stress levels of our guest are a main priority, we limit how many people come through our facility to keep the stress levels to a minimum. Many guest can become over excited when seeing, hearing or smelling new people.
We do not allow tours through the high seasons (Christmas, Long Weekends, Easter and School Holidays)